At Simply Gorgeous Boutique, we are dedicated to sourcing and selling genuine designer branded items only from authorized and reputable vendors.
Our goal is to provide the best possible customer satisfaction, which is why we operate with a zero-tolerance policy towards counterfeit, fake, or replica merchandise.
As a result, all designer branded items in our catalogue come with our 100% Guarantee of Authenticity. All designer items include original tags and packaging and can be verified directly with the brands.
Shipping & Returns
Delivery Time = Processing Time (2-3 business days) + Shipping Time
5-10 Business Days
$0 - $149
5-10 Business Days
$150.00 and up
* To learn more, visit our FAQs page.
Simply Gorgeous Boutique will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.
Return requests must be initiated within 7 days (return window based on the exact time of delivery) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
To initiate your return, go to our Returns page.
If your order was a split package order, your return window will start from the time of the final package delivery date and time.
All swimwear, bodysuits, intimates, jewelry, face masks, and beauty products are final sale and non-refundable.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return
- Shipping and handling charges are non-refundable.
- Return shipping is the responsibility of the customer unless it was a shipping error or a damaged item
- Final sale items are not eligible for returns
- Please allow Simply Gorgeous Boutique 5 - 7 business days from the day we receive the returned package to process it
Simply Gorgeous Boutique will notify you by email or text once your return has been processed.
* To learn more, visit our FAQs page.
- Orders placed on Monday - Thursday are processed within 2-3 business days. (Please allow 3 business days if your order was placed on Friday - Sunday)
SHIPPING (ESTIMATED TIMES PER COUNTRY/COURIER LINKS)
- Please note that items within Simply Gorgeous Boutique are located at our different warehouses across the world based on inventory. If you ordered more than one item, they will likely arrive in distinct packages within a few days of one another
- United States: 5-13 business days
Cancellations and Changes
- Address Changes and Cancellations may not be available due to our quick turnaround time
- Please email us at email@example.com and provide your order number, first and last name on the order, or email you provided us when you purchased
- Note that we are unable to allow any amendments once the order has been placed. Please contact the shipping service directly with address issues
- Should your parcel be returned to sender you will be responsible for additional shipping costs
- If your order fails to deliver or is delivered to the wrong address due to providing incorrect information, we are not liable for reshipment or refund. (If it has been 30 days since it was returned to us, you will have to place an additional order. We will allow free shipping at this point and send your original order as well.)
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.
Last updated: 03/1/2023
At Simply Gorgeous Boutique, we pride ourselves on our unique selection of fashionable items and our commitment to providing you with the best possible shopping experience.
We believe in making luxury fashion accessible to every woman, and our wide variety of designer and indie brands ensure that there's something for everyone.
Whether you're looking for something special for a night out on the town, or you just want to update your everyday look, come experience true luxury at Simply Gorgeous Boutique.